Knowledge Base

Customer Loyalty Programs

OrderCloud’s principle of flexibility over features is proven in supporting the management of loyalty reward programs for your e-commerce solutions.

Delivery Configuration

OrderCloud introduces Delivery Configuration which is an integration mechanism that allows you define where certain events are to be published.

Tracking Events

OrderCloud introduces Tracking Events for commerce solutions, offering analytical insights and infrastructure for targeted systems. Coupled with Sitecore's Send & Discover products, it provides automation without being an analytics solution. It also allows for an external endpoint configuration to reduce development time and avoid browser restrictions.

Order Returns - Handling Calculations

Learn how to implement a strategy for handling calculations in your Order Returns solution.

Ad-Hoc Products

Add products from an external system directly to an OrderCloud order

Pre-built Checkout Integrations in .NET

Accelerate your development of checkout integrations in .NET by understanding OrderCloud's packages and starter projects.

Message Senders

Message Senders is a feature that helps to deliver event-driven notifications to users based on certain key commerce activities.

How to Globalize your eCommerce

In November, a new Locale feature was released to simplify globalization efforts for solutions where commerce spans across regions with different currencies and languages*. Review this guide for the use case that matches your business most, and look at the examples for recommendations on how to model your solution.

Order Checkout Integration Event

With many ecommerce systems, what a customer pays for tax and shipping, or how their promotion discount is applied to their order can be difficult to determine at the time they’re checking out. The Order Checkout Integration Event was designed to make these calculations and estimations more customizable to better suit your business needs.

Using Webhooks

The OrderCloud API supports user-defined HTTP callbacks, known as webhooks. You can choose exactly which OrderCloud API endpoints will trigger your hook, the roles to be passed onto the configured Base URL, and any additional configuration data OrderCloud may need to authenticate into 3rd party systems.

How to Calculate Tax with OrderCloud

This guide is designed to be an overview of how we support tax calculation integration and management with some focus on a particular vendor we recommend highly, Avalara.

Start .NET middleware from Scratch

Step by step instructions to stand up a hosted middleware using .NET Catalyst